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5 of 28\n\n{\"__typename\":\"FailureReason\",\"message\":\"error.lithium.policies.labels.action.labelableentity.set_labels.allow.accessDenied\",\"key\":\"error.lithium.policie\r\n[]}},\"canEdit\":{\"__typename\":\"PolicyResult\",\"failureReason\":\r\n{\"__typename\":\"FailureReason\",\"message\":\"error.lithium.policies.forums.action_allow.edit_message.accessDenied\",\"key\":\"error.lithium.policies.forums.\r\n[]}},\"canKudo\":{\"__typename\":\"PolicyResult\",\"failureReason\":\r\n{\"__typename\":\"FailureReason\",\"message\":\"error.lithium.policies.kudos.action.entity.give_kudos.allow.accessDenied\",\"key\":\"error.lithium.policies.kudo\r\n[]}}},\"contentWorkflow\":\r\n{\"__typename\":\"ContentWorkflow\",\"state\":\"PUBLISH\",\"scheduledPublishTime\":null,\"scheduledTimezone\":null,\"userContext\":\r\n{\"__typename\":\"MessageWorkflowContext\",\"canSubmitForReview\":null,\"canEdit\":false,\"canRecall\":null,\"canSubmitForPublication\":null,\"canReturnTo\r\n{\"__ref\":\"ModerationData:moderation_data:299154\"},\"teaser\":\"\r\nThe exploitation of corporate inbox accounts is turning into a security epidemic, with exploited accounts used to gain access\r\nto information. Microsoft Cloud App Security now provides built-in alerts to detect suspicious inbox behavior and enable\r\nyou to quickly take action.\r\n\",\"body\":\"\r\nThis blog post was co-authored by Tal Maor, Microsoft Security researcher\r\n\\n\\n\r\nExploited accounts can be used for several malicious purposes including reading email in a user’s inbox, creating rules to\r\nforward future emails to external accounts, internal phishing campaigns to gain access to further inbox accounts, and\r\ncreating malicious rules to help an attacker remain undetected.\r\n\\n\\n\r\nAs part of our ongoing research to analyze trends and attack techniques, the Microsoft Cloud App Security team was able to\r\ndeploy two new detection methods to help tackle malicious activities against Exchange inbox accounts protected with\r\nMicrosoft Cloud App Security. Since we’ve started rolling out these new detections, we are seeing more than 3,000\r\nsuspicious rule alerts each month./p\u003e\r\n\\n\\n\r\nImage 1: Built-in alerts for suspicious inbox rules\r\n\\n\\n\r\nSome email users, particularly those with multiple mailboxes, set forwarding rules to move corporate emails to their private\r\nemail accounts. While seemingly harmless, this behavior is also a known method used by attackers to exfiltrate data from\r\ncompromised mailbox accounts. Without a way to easily identify malicious rules, forwarding rules can stay in place for\r\nmonths, even after changing account credentials.\r\n\\n\\n\r\nMicrosoft Cloud App Security can now detect and alert on suspicious forwarding rules, giving you the ability to find and\r\ndelete hidden rules at the source.\r\n\\n\\n\r\nMalicious forwarding rule names vary, and can have simple names, such as “Forward All Emails“, “Auto forward” or\r\nthey’re created with deceptive names, such as a nearly hidden “.” In fact, forward rule names can even be empty, and the\r\nforwarding target can be one email account or an entire list list. There are even ways to make malicious rules hidden from\r\nthe user interface. Now, you can use the new Microsoft Cloud App Security detections to analyze and detect suspicious\r\nbehavior and generate alerts on forwarding rules - even when the rules are seemingly hidden.\r\n\\n\\n\r\nIn nearly all cases, if you detect an unrecognized forwarding rule to an unknown internal or external e-mail address in a\r\nuser’s inbox rule setting, you can assume that the inbox account was compromised. Once detected, you can leverage this\r\nhelpful blog post on how to delete hidden rules from specific mailboxes when required.\r\n\\n\\n\r\nImage 2: Suspicious inbox forwarding rules - detailed description\r\n\\n\\n\r\nAnother scenario we recognized and built detections for, seems to be used in a later attack phase. Attackers set an inbox rule\r\nto delete and/or move emails to a less noticeable folder (i.e “RSS”). These rules move all emails or only those which contain\r\nspecific target key words. We identified nearly 100 common, relevant words that malicious delete- or move-inbox rules are\r\nlooking for in a message body and subject. Some of the most popular words we identified in these types of rules include:\r\nhttps://techcommunity.microsoft.com/t5/security-compliance-and-identity/rule-your-inbox-with-microsoft-cloud-app-security/ba-p/299154\r\nPage 6 of 28\n\n\\n\\n\r\n\\\"superintendent\\\" , \\\"malware\\\" , \\\"malicious\\\" , \\\"suspicious\\\" , \\\"fake\\\" , \\\"scam\\\" , \\\"spam\\\" , \\\"helpdesk\\\" , \\\"technology\\\"\r\n, \\\"do not click\\\" , \\\"delete\\\" , \\\"password\\\" , \\\"do not open\\\" , \\\"phishing\\\" , \\\"phish\\\" , \\\"information\\\" , \\\"payment election\\\"\r\n, \\\"direct deposit\\\" , \\\"payroll\\\" , \\\"fraud\\\" , \\\"virus\\\" , \\\"hack\\\" , \\\"infect\\\" , \\\"steal\\\" , \\\"attack\\\" , \\\"hijack\\\" , \\\"Payment\\\" ,\r\n\\\"workday\\\" , \\\"linkedin\\\" , \\\"Workday\\\" , \\\"Payroll\\\" , \\\"received\\\" , \\\"Fraud\\\" , \\\"spyware\\\" , \\\"software\\\" , \\\"attached\\\" ,\r\n\\\"attachment\\\" , \\\"Help Desk\\\" , \\\"president\\\" , \\\"statement\\\" , \\\"threat\\\" , \\\"VIRUS WARNING\\\" , \\\"DO NOT OPEN\\\" , \\\"FW:\r\nPhishing Attempts\\\" , \\\"email\\\" , \\\"regarding\\\" , \\\"URGENT Warning\\\" , \\\"Acknowledge\\\" , \\\"Link\\\" , \\\"disregard\\\" , \\\"did u\r\nsend me an email\\\" , \\\"Suspicious email\\\" , \\\"Spam\\\" , \\\"Virius\\\" , \\\"Viruis\\\" , \\\"Hack\\\" , \\\"Postmaster\\\" , \\\"Mailer-Daemon\\\" ,\r\n\\\"Message Undeliverable\\\" , \\\"survey\\\" , \\\"hacked\\\" , \\\"Password\\\" , \\\"linked-in\\\" , \\\"linked in\\\" , \\\"invoice\\\" , \\\"Fidelity Net\r\nBenefits\\\" , \\\"Net Benefits\\\" , \\\"401k\\\" , \\\"Fidelity\\\" , \\\"Security code\\\" , \\\"ADP\\\" , \\\"Strategic consultancy services fees -\r\nPayment\\\" , \\\"Direct deposit\\\" , \\\"syed\\\" , \\\"Zoominfo\\\" , \\\"zoominfo\\\" , \\\"Re: Fw: Revised Invoice\\\" , \\\"security\\\"\r\n\\n\\n\r\nCorresponding rule names we saw repeatedly including names such as: \r\n\\n\r\n“xxx\\\", \\\"xxxx\\\" , \\\".\\\" , \\\"..\\\" , \\\",.,.\\\" , \\\"...\\\" , \\\",.\\\" , \\\"dsfghjh\\\" , \\\"At Work\\\" , \\\"words\\\" , \\\"ww\\\" , \\\"dsfghjh\\\" , \\\"email\\\" ,\r\n\\\"mail\\\" , \\\"Delete messages with specific words\\\" , \\\"Clear categories on mail (recommended)”\r\n\\n\\n\r\nAttackers use these kinds of rules to manipulate the original mailbox user, remain undetected in the mailbox, and may\r\nsimultaneously perform internal phishing campaigns using the compromised mailbox. Attackers set rules like these to hide\r\ntheir activities from the original mailbox user and to ensure they can’t see warning alerts about malicious behavior of their\r\nown mailbox.\r\n\\n\\n\r\nThes rules can be created using various methods. Once an attackers has access to user account credentials, they may log in\r\nto the account’s mailbox to set and manipulate rules using https://outlook.office.com. Another option is to use an API that\r\nallows the creation of new inbox rules via automated script. The PowerShell New-InboxRule cmdlet is an example of an\r\nAPI that is frequently used by attackers to accomplish this. \r\n\\n\\n\r\nImage 3: Suspicious inbox manipulation rule - detailed alert description\r\n\\n\\n\r\nOne method attackers use to gain initial access to an email account is to obtain clear text passwords of the inbox account.\r\n\\n\\n\r\nAnother common scenario to gain initial access to a user’s mailbox account is an OAuth attack, which doesn’t require for\r\nthe attacker to have the full user credentials at any time. Victim accounts may log in as a third-party cloud application and\r\nagree to delegate permissions to change their mailbox settings by the application on their behalf. This scenario requires the\r\nuser’s consent to delegate their permissions. These interfaces often impersonate legitimate applications the users commonly\r\nuse and exploit users to gain access to their accounts by requesting high permission levels via the cloud app. In the example\r\nbelow, the attackers used the application name “Outlook” to defy users and eventually push mailbox changes to any\r\nauthenticated user. To find out more about risky 3rd party app authentications and how to detect and revoke them with\r\nMicrosoft Cloud App Security, refer to our recent blog post.  \r\n\\n\\n\r\nImage 4: Oauth attack of an impersonated cloud app\r\n\\n\\n\\n\r\nSetting and communicating inbox best practices for your organization is always the first step.\r\n\\n\\n\r\nEnsure each of your inbox owners know: \r\n\\n\\n\r\n\\n\r\nWhen delegating permissions to an app, verify the requested permissions fit expectations.\r\n\\n\r\nhttps://techcommunity.microsoft.com/t5/security-compliance-and-identity/rule-your-inbox-with-microsoft-cloud-app-security/ba-p/299154\r\nPage 7 of 28\n\nAlways remain suspicious regarding write-permission requests.\r\n\\n\r\nConsider whether to allow an application to make changes to the mailbox on their behalf, especially without\r\nrequesting their permission for specific changes.\r\n\\n\r\nIf any evidence of a malicious rule is found, follow the steps in How to stop and remediate the Outlook Rules and\r\nForms attack to remediate.\r\n\\n\r\n\\n\r\nMicrosoft Cloud App Security provides full visibility into your corporate Exchange Online services, enables you to combat\r\nmalicious rules, cyber threats and control how your data travels. MCAS is available as part of Enterprise Mobility + Security\r\nE5 or as a standalone service.\r\n\\n\\n\r\nMore info and feedback\r\n\\n\r\nLearn how to get started with Microsoft Cloud App Security with our detailed technical documentation. Don’t have\r\nMicrosoft Cloud App Security? Start a free trial today!\r\n\\n\\n\r\nAs always, we want to hear from you! If you have any suggestions, questions, or comments, please visit us on our Tech\r\nCommunity page.\r\n\\n\",\"body@stringLength\":\"11723\",\"rawBody\":\"\r\nThis blog post was co-authored by Tal Maor, Microsoft Security researcher\r\n\\n\\n\r\nExploited accounts can be used for several malicious purposes including reading email in a user’s inbox, creating rules to\r\nforward future emails to external accounts, internal phishing campaigns to gain access to further inbox accounts, and\r\ncreating malicious rules to help an attacker remain undetected.\r\n\\n\\n\r\nAs part of our ongoing research to analyze trends and attack techniques, the Microsoft Cloud App Security team was able to\r\ndeploy two new detection methods to help tackle malicious activities against Exchange inbox accounts protected with\r\nMicrosoft Cloud App Security. Since we’ve started rolling out these new detections, we are seeing more than 3,000\r\nsuspicious rule alerts each month./p\u003e\r\n\\n\\n\r\nImage 1: Built-in alerts for suspicious inbox rules\r\n\\n\r\nMalicious forwarding rules\r\n\\n\r\nSome email users, particularly those with multiple mailboxes, set forwarding rules to move corporate emails to their private\r\nemail accounts. While seemingly harmless, this behavior is also a known method used by attackers to exfiltrate data from\r\ncompromised mailbox accounts. Without a way to easily identify malicious rules, forwarding rules can stay in place for\r\nmonths, even after changing account credentials.\r\n\\n\\n\r\nMicrosoft Cloud App Security can now detect and alert on suspicious forwarding rules, giving you the ability to find and\r\ndelete hidden rules at the source.\r\n\\n\\n\r\nMalicious forwarding rule names vary, and can have simple names, such as “Forward All Emails“, “Auto forward” or\r\nthey’re created with deceptive names, such as a nearly hidden “.” In fact, forward rule names can even be empty, and the\r\nforwarding target can be one email account or an entire list list. There are even ways to make malicious rules hidden from\r\nhttps://techcommunity.microsoft.com/t5/security-compliance-and-identity/rule-your-inbox-with-microsoft-cloud-app-security/ba-p/299154\r\nPage 8 of 28\n\nthe user interface. Now, you can use the new Microsoft Cloud App Security detections to analyze and detect suspicious\r\nbehavior and generate alerts on forwarding rules - even when the rules are seemingly hidden.\r\n\\n\\n\r\nIn nearly all cases, if you detect an unrecognized forwarding rule to an unknown internal or external e-mail address in a\r\nuser’s inbox rule setting, you can assume that the inbox account was compromised. Once detected, you can leverage this\r\nhelpful blog post on how to delete hidden rules from specific mailboxes when required.\r\n\\n\\n\r\nImage 2: Suspicious inbox forwarding rules - detailed description\r\n\\n\r\nMalicious folder manipulation\r\n\\n\r\nAnother scenario we recognized and built detections for, seems to be used in a later attack phase. Attackers set an inbox rule\r\nto delete and/or move emails to a less noticeable folder (i.e “RSS”). These rules move all emails or only those which contain\r\nspecific target key words. We identified nearly 100 common, relevant words that malicious delete- or move-inbox rules are\r\nlooking for in a message body and subject. Some of the most popular words we identified in these types of rules include:\r\n\\n\\n\r\n\\\"superintendent\\\" , \\\"malware\\\" , \\\"malicious\\\" , \\\"suspicious\\\" , \\\"fake\\\" , \\\"scam\\\" , \\\"spam\\\" , \\\"helpdesk\\\" , \\\"technology\\\"\r\n, \\\"do not click\\\" , \\\"delete\\\" , \\\"password\\\" , \\\"do not open\\\" , \\\"phishing\\\" , \\\"phish\\\" , \\\"information\\\" , \\\"payment election\\\"\r\n, \\\"direct deposit\\\" , \\\"payroll\\\" , \\\"fraud\\\" , \\\"virus\\\" , \\\"hack\\\" , \\\"infect\\\" , \\\"steal\\\" , \\\"attack\\\" , \\\"hijack\\\" , \\\"Payment\\\" ,\r\n\\\"workday\\\" , \\\"linkedin\\\" , \\\"Workday\\\" , \\\"Payroll\\\" , \\\"received\\\" , \\\"Fraud\\\" , \\\"spyware\\\" , \\\"software\\\" , \\\"attached\\\" ,\r\n\\\"attachment\\\" , \\\"Help Desk\\\" , \\\"president\\\" , \\\"statement\\\" , \\\"threat\\\" , \\\"VIRUS WARNING\\\" , \\\"DO NOT OPEN\\\" , \\\"FW:\r\nPhishing Attempts\\\" , \\\"email\\\" , \\\"regarding\\\" , \\\"URGENT Warning\\\" , \\\"Acknowledge\\\" , \\\"Link\\\" , \\\"disregard\\\" , \\\"did u\r\nsend me an email\\\" , \\\"Suspicious email\\\" , \\\"Spam\\\" , \\\"Virius\\\" , \\\"Viruis\\\" , \\\"Hack\\\" , \\\"Postmaster\\\" , \\\"Mailer-Daemon\\\" ,\r\n\\\"Message Undeliverable\\\" , \\\"survey\\\" , \\\"hacked\\\" , \\\"Password\\\" , \\\"linked-in\\\" , \\\"linked in\\\" , \\\"invoice\\\" , \\\"Fidelity Net\r\nBenefits\\\" , \\\"Net Benefits\\\" , \\\"401k\\\" , \\\"Fidelity\\\" , \\\"Security code\\\" , \\\"ADP\\\" , \\\"Strategic consultancy services fees -\r\nPayment\\\" , \\\"Direct deposit\\\" , \\\"syed\\\" , \\\"Zoominfo\\\" , \\\"zoominfo\\\" , \\\"Re: Fw: Revised Invoice\\\" , \\\"security\\\"\r\n\\n\\n\r\nCorresponding rule names we saw repeatedly including names such as: \r\n\\n\r\n“xxx\\\", \\\"xxxx\\\" , \\\".\\\" , \\\"..\\\" , \\\",.,.\\\" , \\\"...\\\" , \\\",.\\\" , \\\"dsfghjh\\\" , \\\"At Work\\\" , \\\"words\\\" , \\\"ww\\\" , \\\"dsfghjh\\\" , \\\"email\\\" ,\r\n\\\"mail\\\" , \\\"Delete messages with specific words\\\" , \\\"Clear categories on mail (recommended)”\r\n\\n\\n\r\nAttackers use these kinds of rules to manipulate the original mailbox user, remain undetected in the mailbox, and may\r\nsimultaneously perform internal phishing campaigns using the compromised mailbox. Attackers set rules like these to hide\r\ntheir activities from the original mailbox user and to ensure they can’t see warning alerts about malicious behavior of their\r\nown mailbox.\r\n\\n\\n\r\nThes rules can be created using various methods. Once an attackers has access to user account credentials, they may log in\r\nto the account’s mailbox to set and manipulate rules using https://outlook.office.com. Another option is to use an API that\r\nallows the creation of new inbox rules via automated script. The PowerShell New-InboxRule cmdlet is an example of an\r\nAPI that is frequently used by attackers to accomplish this. \r\n\\n\\n\r\nImage 3: Suspicious inbox manipulation rule - detailed alert description\r\n\\n\r\nGaining mailbox access\r\n\\n\r\nOne method attackers use to gain initial access to an email account is to obtain clear text passwords of the inbox account.\r\nhttps://techcommunity.microsoft.com/t5/security-compliance-and-identity/rule-your-inbox-with-microsoft-cloud-app-security/ba-p/299154\r\nPage 9 of 28\n\n\\n\\n\r\nAnother common scenario to gain initial access to a user’s mailbox account is an OAuth attack, which doesn’t require for\r\nthe attacker to have the full user credentials at any time. Victim accounts may log in as a third-party cloud application and\r\nagree to delegate permissions to change their mailbox settings by the application on their behalf. This scenario requires the\r\nuser’s consent to delegate their permissions. These interfaces often impersonate legitimate applications the users commonly\r\nuse and exploit users to gain access to their accounts by requesting high permission levels via the cloud app. In the example\r\nbelow, the attackers used the application name “Outlook” to defy users and eventually push mailbox changes to any\r\nauthenticated user. To find out more about risky 3rd party app authentications and how to detect and revoke them with\r\nMicrosoft Cloud App Security, refer to our recent blog post.  \r\n\\n\\n\r\nImage 4: Oauth attack of an impersonated cloud app\r\n\\n\r\nRule your inbox\r\n\\n\\n\r\nSetting and communicating inbox best practices for your organization is always the first step.\r\n\\n\\n\r\nEnsure each of your inbox owners know: \r\n\\n\\n\r\n\\n\r\nWhen delegating permissions to an app, verify the requested permissions fit expectations.\r\n\\n\r\nAlways remain suspicious regarding write-permission requests.\r\n\\n\r\nConsider whether to allow an application to make changes to the mailbox on their behalf, especially without\r\nrequesting their permission for specific changes.\r\n\\n\r\nIf any evidence of a malicious rule is found, follow the steps in How to stop and remediate the Outlook Rules and\r\nForms attack to remediate.\r\n\\n\r\n\\n\r\nMicrosoft Cloud App Security provides full visibility into your corporate Exchange Online services, enables you to combat\r\nmalicious rules, cyber threats and control how your data travels. MCAS is available as part of Enterprise Mobility + Security\r\nE5 or as a standalone service.\r\n\\n\\n\r\nMore info and feedback\r\n\\n\r\nLearn how to get started with Microsoft Cloud App Security with our detailed technical documentation. Don’t have\r\nMicrosoft Cloud App Security? Start a free trial today!\r\n\\n\\n\r\nAs always, we want to hear from you! 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