{
	"id": "dae2fadd-2c5d-47ac-acbc-fdaf9c35eec7",
	"created_at": "2026-04-06T00:09:09.237037Z",
	"updated_at": "2026-04-10T13:12:44.336012Z",
	"deleted_at": null,
	"sha1_hash": "71d753770bb4815e6a3ebab32fa7344bd0e2db58",
	"title": "AppRiver Legacy Page | OpenText Cybersecurity",
	"llm_title": "",
	"authors": "",
	"file_creation_date": "0001-01-01T00:00:00Z",
	"file_modification_date": "0001-01-01T00:00:00Z",
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	"plain_text": "AppRiver Legacy Page | OpenText Cybersecurity\r\nArchived: 2026-04-02 11:32:52 UTC\r\nWhat happened to AppRiver?\r\nQuick history: AppRiver was acquired by Zix Corporation in 2019. Zix was then acquired by OpenText in 2021.\r\nYou've been directed to the OpenText Cybersecurity site, which represents the consolidated product \u0026 service\r\nportfolios for AppRiver as well as our other products for data security and data protection. \r\nWhat's changed about my account team?\r\nNothing. You'll still get the same great service and expertise that you're used to, just with a new brand. (Tip: you\r\nshould really check out our complete offering.)\r\nWhat's changed about managing my account?\r\nNothing. We've simply consolidated the marketing aspects of the AppRiver website\r\nwithin https://cybersecurity.opentext.com, but the existing Secure Cloud portal has stayed in place: Secure Cloud\r\nLogin\r\nHow do I contact support?\r\nEncrypted Email Recipients:\r\nRecipients of encrypted email who need assistance should contact the sending organization's support group. This\r\nsupport contact information is provided on the portal login page.\r\nZixMail Non-Corporate Customers:\r\nTo open a ticket, please email support@zixcorp.com. Please allow up to 3 business hours for email responses.\r\nCorporate Customers:\r\nCorporate customer administrators may contact us:\r\nby phone (888-576-4949.),\r\nby email (support@zixcorp.com), or \r\nvia the Support Portal (Zixcorp.com).\r\nArchive, Encrypt and Protect Customers:\r\nFor non-urgent issues, please email support@zixcorp.com. We will respond to the email within 3 business hours.\r\nFor urgent issues, email support or open a ticket via the support portal then call support at 888-576-4949.\r\nhttps://appriver.com/resources/blog/november-2020/vjw0rm-back-new-tactics\r\nPage 1 of 2\n\nHow do I use the support portal?\r\nWhen you arrive on our support portal, you can immediately access knowledge base articles for questions about\r\nemail encryption and how to open an encrypted email. You can also access ZixMail user instructions and software\r\ndownloads of ZixMail. Corporate administrators will need to login for additional knowledgebase articles and\r\nsoftware downloads related to ZixGateway and the management of all Zix solutions.\r\nWhat training is available for administrators?\r\nAfter deployment, we offer three Tech Talk webinars for additional assistance and refreshers. Please login to the\r\ncustomer support portal to register for the webinars.Additionally, Zix has posted training videos in the\r\nZixGateway section of the support portal.\r\nIs there any cost to upgrade or maintain my software?\r\nAll patches, updates and new software releases for Zix are included in your service. There is no cost to upgrade.\r\nWe recommend the use of latest versions, which are available in the downloads section of our support portal.\r\nI received an email notification stating I have received an encrypted email. What do I do next?\r\nRecipients of encrypted email can get support from the sending organization. The support email address can be\r\nfound on the login screen when clicking on the encrypted email notification link. If you have any questions about\r\nwhy you received an encrypted email notification or the content of the message, please contact the sender.\r\nSource: https://appriver.com/resources/blog/november-2020/vjw0rm-back-new-tactics\r\nhttps://appriver.com/resources/blog/november-2020/vjw0rm-back-new-tactics\r\nPage 2 of 2",
	"extraction_quality": 1,
	"language": "EN",
	"sources": [
		"Malpedia"
	],
	"origins": [
		"web"
	],
	"references": [
		"https://appriver.com/resources/blog/november-2020/vjw0rm-back-new-tactics"
	],
	"report_names": [
		"vjw0rm-back-new-tactics"
	],
	"threat_actors": [],
	"ts_created_at": 1775434149,
	"ts_updated_at": 1775826764,
	"ts_creation_date": 0,
	"ts_modification_date": 0,
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