{ "id": "1d5ce342-3100-46be-a3c8-15be5bb2aa08", "created_at": "2026-04-06T00:18:33.043653Z", "updated_at": "2026-04-10T03:36:01.446421Z", "deleted_at": null, "sha1_hash": "3ddffc95561a1a9aa65035ab11813ec94125ed18", "title": "Audio House customer data possibly stolen by hackers", "llm_title": "", "authors": "", "file_creation_date": "0001-01-01T00:00:00Z", "file_modification_date": "0001-01-01T00:00:00Z", "file_size": 30687, "plain_text": "Audio House customer data possibly stolen by hackers\r\nPublished: 2021-06-01 ยท Archived: 2026-04-05 15:40:36 UTC\r\nAudio House told customers in an e-mail that it was alerted on Monday (May 31) that hacking group Altdos might\r\nhave gained unauthorised entry into its servers.\r\nThe group claimed to have accessed the retailer's membership database, stolen information from it and used the\r\ndata to blackmail Audio House, the retailer added.\r\nThe company is now working with the police and other authorities, as well as a team of Web experts, to ascertain\r\nif its servers had been breached and to what extent.\r\nThe police confirmed a report was lodged and they are investigating the matter.\r\nAudio House told The Straits Times that its database contains information of about 180,000 customers, adding that\r\nAltdos had threatened the company through e-mails, which it has not responded to.\r\nIt said Altdos had used fear tactics to pressure the company to pay it, as well as use Audio House as a case study to\r\nblackmail other firms in future.\r\nIn previous hacking incidents, Altdos, operating mainly in South-east Asia, had stolen customer data from\r\ncompanies, blackmailed the compromised firm, leaked the data online when their demands were not met, and\r\npublicised the breaches.\r\nIn the Audio House breach, the data that could have been stolen included members' names, e-mail addresses,\r\nhome delivery addresses, contact numbers, credits with the company, and members' past sales transaction records.\r\nAudio House said all customer payment details and credit card information are handled by a third party payment\r\ngateway, so no credit card information was stored or possibly breached.\r\n\"All our members' eCashback and credits are safely stored with us, and you will still be able to use them in your\r\npurchases with us,\" the firm said.\r\nThe retailer added it had strengthened its firewall and the system's security after the incident, and had suspended\r\nits website temporarily to conduct more tests and the firewall upgrade.\r\nApologising for the potential breach, Audio House advised customers who receive any spam e-mails from Altdos\r\nnot to respond to it.\r\nThe company also urged customers not to spread unverified information about the incident that could bolster the\r\nhacking group's efforts.\r\nThose who need help can contact Audio House.\r\nAltdos had previously claimed responsibility for hacking Vhive.\r\nhttps://www.straitstimes.com/tech/tech-news/audio-house-customer-data-possibly-stolen-by-hackers\r\nPage 1 of 2\n\nThe furniture retailer had said its server was hacked on March 23.\r\nCompromised information included customers' names, physical and e-mail addresses and mobile numbers, but did\r\nnot include identification numbers or financial information, said the furniture retailer.\r\nIn an e-mail to affected customers in early April, Altdos said it managed to hack into Vhive three times in nine\r\ndays and claimed to have stolen information related to more than 300,000 customers and nearly 600,000\r\ntransaction records.\r\nThe group said it would leak 20,000 customer records daily, until its demands to Vhive's management were met.\r\nCyber-security experts had previously said personal details stolen by hackers could be used by cyber criminals to,\r\namong other things, send victims personalised phishing e-mails that would allow them to steal passwords or drop\r\nransomware to lock up digital files until the crooks are paid.\r\nSource: https://www.straitstimes.com/tech/tech-news/audio-house-customer-data-possibly-stolen-by-hackers\r\nhttps://www.straitstimes.com/tech/tech-news/audio-house-customer-data-possibly-stolen-by-hackers\r\nPage 2 of 2", "extraction_quality": 1, "language": "EN", "sources": [ "ETDA" ], "references": [ "https://www.straitstimes.com/tech/tech-news/audio-house-customer-data-possibly-stolen-by-hackers" ], "report_names": [ "audio-house-customer-data-possibly-stolen-by-hackers" ], "threat_actors": [ { "id": "348b092b-f28a-41d0-a7f2-4c399f2f973f", "created_at": "2024-06-25T02:00:05.046536Z", "updated_at": "2026-04-10T02:00:03.664032Z", "deleted_at": null, "main_name": "ALTDOS", "aliases": [], "source_name": "MISPGALAXY:ALTDOS", "tools": [], "source_id": "MISPGALAXY", "reports": null }, { "id": "b4f79ca0-e94b-4abe-a61e-ea3d2a2458ad", "created_at": "2022-10-25T16:07:24.444096Z", "updated_at": "2026-04-10T02:00:04.994412Z", "deleted_at": null, "main_name": "ALTDOS", "aliases": [ "0mid16B", "ALTDOS", "Desorden", "GHOSTR" ], "source_name": "ETDA:ALTDOS", "tools": [ "Agentemis", "Cobalt Strike", "CobaltStrike", "cobeacon" ], "source_id": "ETDA", "reports": null } ], "ts_created_at": 1775434713, "ts_updated_at": 1775792161, "ts_creation_date": 0, "ts_modification_date": 0, "files": { "pdf": "https://archive.orkl.eu/3ddffc95561a1a9aa65035ab11813ec94125ed18.pdf", "text": "https://archive.orkl.eu/3ddffc95561a1a9aa65035ab11813ec94125ed18.txt", "img": "https://archive.orkl.eu/3ddffc95561a1a9aa65035ab11813ec94125ed18.jpg" } }